A. Conflict Level
1. Conflict within the individual himself (intraindividual conflict)
is the conflict experienced by a person because of conflict within the individual.
2. Inter-individual conflicts (Interindividual Conflict)
is the conflict experienced by a person because of differences in interests or goals at the same time on one or several parties.
3. Conflict Organization (Organizational Conflict)
is the conflict in the process of interacting with the organization.
B. Conflict Management Approaches
At a minimum there are two approaches in conflict management, namely:
1. Management of conflict
the efforts made to reconcile the conflict so that the risk of negative impacts of conflict can be avoided. The main feature of this approach is the conflict is already there naturally and the efforts made to cope with a goal based on the curative or healing nature.
2. Management by conflict
Efforts are made to memenage group activities by creating a conflict. The main feature of this approach is that the conflict was deliberately created and then tightly controlled and directed to achieve certain goals.
